Returns & Exchanges

At Strandbags, we want you to love your purchase, which is why we offer a 30-day return policy for change of mind on all unused items. Whether you shopped online or in-store, our hassle-free process ensures you can find the perfect bag with complete confidence.

Return Process

• 1.
  Check Eligibility

  Ensure your item is in its original condition, unused, and with all tags still attached to qualify for a full refund or exchange.

• 2.
  Gather Documentation

  Locate your original tax invoice or store receipt as proof of purchase is required to process any return or warranty claim.

• 3.
  Choose Return Method

  Return your item to any Strandbags retail store for an instant exchange or refund, or initiate a return via our online portal for mail-in processing.

• 4.
  Receive Refund

  Once your return is received and inspected, we will process your refund back to the original payment method within 5-7 business days.